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Frequently Asked Questions
< Frequently asked questions

The L'OR aluminum capsule is specially designed for use in Nespresso®* coffee machines. Exceptions to this are the models: U®*, Umilk®*, Expert®*, Expert&Milk®*, Prodigio®* and Prodigio&Milk®* purchased after July 25, 2016.

*Third party brand not affiliated with Jacobs Douwe Egberts

Please contact our consumer service directly. You can reach us via our consumer helpline on 0800-007-113 (Monday - Friday, 9 am – 5 pm) as well as via our contact form on our website.

Coffee is naturally low in calories. A cup of coffee without added sugar or milk contains on average only one calorie.y

A Lungo contains on average no more caffeine than an Espresso. The amount of caffeine in L'OR Espresso and L'OR Espresso Lungo ranges between 50 and 75 mg per cup. This depends on the amount of coffee in the capsule, the amount of Robusta used in a blend (Robusta contains more caffeine than Arabica), and the natural differences in the coffee throughout the season.

Yes, the coffee in the L'OR Espresso capsules is suitable for both vegetarians and vegans.

Aluminum, but this has no direct contact with the coffee. The inside and outside of the capsule have a thin protective plastic layer that provides an airtight seal.

We like to help

If you would like to speak to our careline team, then please call on our 0800-007-113 (Monday - Friday) as well as via our contact form on our website. between the hours of 9am-5pm. We’ll be happy to help.

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